Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at itsafaketattoo@outlook.com
Returns
Return Policy for Customised Items: Given the personalised nature of our items, we're unable to accept returns unless they are damaged or defective.
Damaged or Defective Items: If you encounter difficulties with applying your tattoo or if you receive products that are damaged or defective, we're here to help. Reach out to us within 5 days of receiving your order, and you may qualify for a one-time resend or store credit to ensure your satisfaction.
Making a return is a breeze! Follow these steps:
- Within 5 days of receiving your item, send us an email at itsafaketattoo@outlook.com.
- Attach an image of the defective item to help us understand the issue better.
In your email, include the following details:
- Your name and address
- Your order number
- The products and quantities you wish to return
- The reason for your return
Once we receive your email, our team will promptly review your order and provide you with the next steps to proceed.
Shipping
Shipping Dispatch Times and Deliveries: Our delivery timelines vary to accommodate your preferences:
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Standard Delivery: Your order will be dispatched within 1-3 days. Here's what you can expect post-dispatch:
- UK: 1-3 days
- Europe: 7-10 days
- USA: 7-10 days
- Canada: 7-10 days
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Express Delivery: Orders placed before 5pm are dispatched the following day. After dispatch:
- UK: 1-2 days
Same Day Dispatch: If you're in a rush, we offer Next Day delivery at an additional cost. For this service, kindly reach out to us through our online chat box.
We're dedicated to delivering your temporary tattoo experience swiftly and efficiently. If you have more questions, don't hesitate to explore our FAQ section or engage with our online support. Your satisfaction is our priority!
Curious about Next Day delivery? We're excited to share that we can often fulfill SAME DAY DISPATCH requests. To ensure your urgent delivery, kindly reach out to us via our online chat. We'll be delighted to check if we can accommodate your request promptly.
Extra Fee for Express Service: For your convenience, please note that an additional fee applies to our expedited service. Rest assured, we're here to make sure your temporary tattoo experience meets your time-sensitive needs.
Import Duties and Fees: For international shipments, it's important to note that duties and/or import fees may apply. These costs are the responsibility of the customer, as they are incurred as part of the customs process
Uncategorized
Step 1
Peel off the clear plastic cover on tattoo and place sticky-side-down on the desired area.
Step 2
Wet tattoo thoroughly with water and press firmly against skin, hold for 30 seconds.
Slowly peel off backing paper from skin. Tattoo should now be adhered.
Step 3
Slowly peel off backing paper from skin. Tattoo should now be adhered.
Pat dry (do not rub).
To Remove
Tattoos can last 1-3 days, depending on where applied on your body.
To remove, rub with a wet cloth.
Our temporary tattoos lasts 1-3 days on your skin depending on where they're located. So you can have all the fun in the world on the weekend with these super funny designs and can go back into work on Monday morning as if nothing ever happened!
The tattoos can be removed by rubbing with water.
However, for easy removal use oils such as baby oils, coconut oil etc.
1. Free Delivery Promotions: We love spreading smiles! Keep an eye out for our free delivery promotions. Currently, the code for free delivery is FREEDEL. Remember to apply this code during your order placement to enjoy this offer. Please note, refunds cannot be provided for codes not entered during ordering.
2. Delivery Options: Our standard delivery comes at a friendly cost of £2.99, while express delivery offers quicker service at £14.99. These choices ensure your tattoos arrive when you need them. However, free delivery codes are applicable only for standard delivery and do not extend to express delivery.
3. Discretionary Nature: Our free delivery promotions are subject to our discretion and may be modified or discontinued at any time. While we strive to offer exciting opportunities, please keep this in mind while planning your orders.
We're here to ensure your tattoo experience is smooth and enjoyable. Don't hesitate to refer to this FAQ for any inquiries, and remember – the secret code for free delivery is FREEDEL. Get your favorite designs delivered hassle-free!